Adding a user

The delegated administrator for your organization has permission to manage user accounts within the customer's company record. 

The Customer Connect delegated administrator can:

• Add a user.
• Modify a user's security group.
• Delete a user.

To add a user

1. From the navigation menu, click the Company item. If multiple companies are listed, select the appropriate company.
2. Click on the Contacts tile.
3. Click on the Add Contact button.
4. Complete the required fields on the Add Contact page. Check the Add Customer Connect access box as appropriate.
5. Click the Save button.

If the user has been added successfully, you will see the user listed in the Contacts grid. If Customer Connect access was provided, the user will receive an email message with instructions for logging in to the site.

You will not be able to add a new user with an email address that already exists in our system. If you are prevented from adding a contact, please contact CARF directly at asc@carf.org or (888) 281-6531 [dial 001 (520) 325-1044 from outside the US and Canada], extension 7080.